
The Torch Awards honor two companies and one individual in the following three categories: Marketplace Excellence, Advancing Marketplace Trust and Consumer Leadership. Selection of honorees is based on their demonstrated commitment to advancing trust in the marketplace.

We help consumers find trustworthy businesses on the web, and highlight the accredited businesses that meet our online standards by giving them a recognized trust seal to put on their web site.

The BBB EU Safe Harbor Dispute Resolution Program provides a forum for businesses to resolve privacy disputes with EU citizens. The program satisfies the Department of Commerce’s dispute resolution mechanism requirement for Safe Harbor certification.

BBB TrustBrief is your weekly news source packed with information designed to help small businesses build trust with consumers. Headlines from the latest edition:
How IT helps build trust in a brand 11.19
Goldman, Buffett to provide help to small businesses 11.19

BBB has been helping resolve disputes for almost 100 years and whether your company is a small local firm or large national corporation, we are here to share our expertise and experience with you and your customers. The BBB is a recognized leader in the design, development and implementation of dispute resolution programs.

This survey focuses on consumer trust in businesses that they regularly deal with and provides guidance to businesses, especially small businesses, about steps they can take to increase trust.

The Council of Better Business Bureaus, Inc. (CBBB) provides training and technical assistance in conflict resolution.